Register Grab: Food Rider & Car Driver Sign Up Application in Malaysia

How to apply open account, sign up and Register Grab Food Rider, requirements for grab Car / grab Driver application in Malaysia (2024)

register grab driver rider

What Is Grab Malaysia used for? Why need to make grab register? Grab Holding Inc. is a company that offers e-hailing services originating from Malaysia. It is a multinational company that operates in countries such as Indonesia, Vietnam, Thailand, Cambodia, Myanmar, and many more. This e-hailing service not only makes it easier for today’s people to move from one destination to another, but people can also generate income through this service.

Thus, almost 80% of people nowadays use Grab as their public transport in their daily lives. This Grab company offers its main service in e-hailing services that can be accessed online in one electronic application.

However, this Grab service started to expand their businesses to other services such as food, grocery and package delivery, and financial services.

Ultimately, Grab’s mission is to create economic empowerment for society while at the same time making it easy for them to fulfill their daily needs.

How To Register Grab Account in Malaysia (2024)?

All Grab services can be accessed through Grab SuperApps. It is available online.

Everyone needs to create and register Grab account to enjoy the services. How to open grab food account?

Below are the steps to create a Grab account:

  1. Download and install the Grab Superapps application on your mobile phone.
  2. Open the apps and click on the “Sign up” button.
  3. Fill up the phone number and click on the “Next” button.
  4. Then, enter the email address and click on the “Next” button.
  5. Once all the required information is completed, an SMS OTP will be sent.
  6. Lastly, the Grab account successfully registered.

How To Register Grab Rider

The Grab company is very famous for its food delivery service through Grab Food rider.

Individuals can generate income through this Grab Food rider service.

They can register and sign up as Grab Food rider to run door-to-door food delivery services. Here are the ways to grab rider register;

  1. Visit the website to register grab food rider malaysia,
  2. Enter the required information details correctly and completely.
  3. Then, click on the “Sign Up grab rider registration” button.
  4. Grab will contact the applicant to confirm the application and a 6-digit code will be sent to the applicant.
  5. Enter the code in the space provided.
  6. Next, fill in the details of the rider information correctly and completely.
  7. Upload a passport sized photo of the Grab food rider according to the specified specifications.
  8. After register grab process, sign the grab terms and conditions that have been set after the applicant has read and understood the conditions to register grabfood rider.
  9. Finally, grab registration as a Grab food rider is successful.
grab registration

How To Activate Grab Food Rider

  1. An online grab registration needs to be submitted by the applicant.
  2. The applicant needs to fill out all the required information needed by the Grab through the online form. Then, it must be submitted.
  3. The Grab team will contact the applicant if their registration fulfills the requirements set by them.
  4. The applicant needs to come to the Grab head office for identity verification.
  5. Once the process of Grab registration and verification is done, the GrabFood rider needs to undergo online training.
  6. Finally, with all the training completed, the GrabFood rider’s account will be automatically activated.

How Long Does It Take To Verify Grab Food Rider Register

The registration and verification process took five (5) working days to be successfully activated from the date the online training ended.

Once all the processes are completed and verified, the GrabFood rider can start their job immediately, and they will be officially a GrabFood rider.

What Are The Minimum Requirements For Grab Driver Register

What are the requirements for grab car application?

With the high unemployment rate, which reaches almost 0.7 million people in Malaysia, GrabCar has created new job opportunities for all Malaysians.

Among the qualifications emphasized for participation in this program is that an individual must be between 21 and 69 years old and have a valid Malaysian driver’s license.

In addition, have a registered bank account using your own identity card. The most significant condition for a Grab driver is to have a clean background, which means not being involved in any crime, not having a record of more than three traffic summonses in the previous year, and also that the Grab account has never been canceled or terminated before.

These criteria are important to get approval to participate in this program.

Grab Food Registration Requirements In Malaysia

GrabCar is a car booking application designed for the public as part of public transport that works the same as a taxi.

Individuals who are interested in generating income as GrabCar drivers can use their cars to operate GrabCar services.

There are some requirements that need to be fulfilled by the Grab Car driver / grab food rider registration when using their car / vehicle for e-hailing services:

  1. The car must be among Sedans, compact vehicles, Executive Sedans, AUVs, and SUVs.
  2. The vehicles need to be operated up to 7 years from the date of manufacture, which is 2011 and above.
  3. The car also needs to undergo a PUSPAKOM car inspection if it has been used for more than 3 years.

The income earned by GrabFood riders varies according to the quantity of deliveries made in a day, a week, and a month. The more deliveries are made, the more income is earned.

In general, Grab Food riders have the potential to receive a higher income than other rider delivery services. This is because of the many rewards offered by the Grab company to their employees.

The delivery cost received by Grab Food rider is also high for each order placed by the customer. Generally, Grab food rider can earn up to RM7,000 per month if they receive a large number of deliveries full-time.

How Register To Sign Up For Grab Driver In Malaysia

  • How to start grab driver
  • How to become a grab driver in malaysia?
  • How to register own car for grab driver?

Grab Holding Inc. has opened many job opportunities for the youth aimed at reducing the unemployment rate in Malaysia as well as in other ASEAN countries.

Individuals who grab driver register are offered many advantages.

These include the fact that the GrabCar service can be run flexibly and part-time, drivers can build a wider network of contacts, and drivers can also enjoy various exclusive rewards from the Grab company.

The registration as Grab driver can be done online as follows;

  1. How to apply grab car driver in malaysia. Please visit the website (register grab driver)
  2. Fill the personal details of the applicant correctly and completely.
  3. Then, click on the “register grab driver sign up” button.
  4. Grab will contact the applicant to confirm the application and a 6-digit code will be sent to the applicant.
  5. Enter the code in the space provided.
  6. Next, upload a passport sized photo and identification card of the Grabfood rider.
  7. Fill up the emergency details, bank information, and PSV license information of the applicant.
  8. After that, read and sign the terms and conditions set by Grab.
  9. Last but not least, enter the vehicle information and car insurance of the car used by the applicant to do GrabCar. 
  10. Finally, submit the application to install grab car.

How To Activate Grabfood Car Driver

Once the grabfood car driver online application is submitted, the Grab food driver team will process and verify the grab car application 2024.

The applicant who fulfills the eligible requirement will receive a phone call from the Grab team to come and verify the driver’s identity at the Grab head office or kiosk.

Then, the grabfood car driver needs to undergo online training. Once all the processes are done, the Grab driver will be activated after installed.

How Long Does It Take To Register & Verify As Grab Driver

How long does grab verification take?

The registration and verification process took five (5) working days to be successfully activated from the date the online training ended.

Once all the processes are completed and verified, the GrabCar driver can start their e-hailing services immediately.

Can To Register Grab Driver Without My Own Car in Malaysia

How to become grab delivery driver without owning a car? Individuals who want to run an e-hailing service need to have their own vehicle.

However, Grab offers a program known as the “Rent Car with Grab” program. This program will help drivers by providing car rentals to Grab riders to run Grab services.

This program is dedicated to Grab drivers who do not own a vehicle to use this e-hailing service with Grab. Indirectly, it has opened up more job opportunities for the community, especially for those who are unemployed.

Therefore, grabfood car driver can still operate Grab services even though they do not own the car.

How To Book Grab Driver Malaysia

How to use grab in malaysia?

Customers who need the GrabCar e-hailing service can book a Grab driver through the Grab application online.

Customers can make reservations anytime and anywhere. Here are the ways to hire a Grab rider; 

  1. Open the Grab application.
  2. Choose the pick-up and drop-off location of the customer. 
  3. Then, select the type of vehicle. 
  4. Next, click “Book GrabCar”. 
  5. Finally, the Grab driver will come and pick up the customer according to their car booking.

How To Cancel Grab Car / Grabfood Rider Account Malaysia

  1. As a Grab driver or rider, if they no longer use the Grab services, they can deactivate their account through the Grab application.
  2. They only need to go to the “Settings” part of the apps.
  3. Then, submit the “Help Ticket” using the registered email address along with the deactivation request.
  4. The Grab team will process the request.
  5. Upon completion, the accounts of Grab drivers and grab food rider will be deactivated.

How To Get Grab Refund Policy

Grab is very focused on customer satisfaction with their services. Grab takes seriously all issues submitted by customers. This includes allowing refunds to customers who have problems with their orders.

Among the categories of orders that are refunded by Grab are food burnt, incorrect order, missing order food poisoning, grab food cancel order refund, spoiled food, foreign object in order, expired item and damaged item.

All these conditions are subject to the terms and conditions set by Grab refund policy (grab terms and conditions). 

This refund policy provided by Grab is aimed at reducing the rate of errors in the orders and reducing complaints made by customers that will affect the reputation and services of Grab.

Therefore, customers who have problems with the services provided by Grab can make a refund claim in the following ways;

  1. Open the Grab client application.
  2. Then click on the “Help Center” section.
  3. Click on “My Order”.
  4. Select any restaurant that the customer wants to request a refund.
  5. Next, select the issue related to the customer order
  6. Live chat agent will help customers on issues faced by customers and customers need to submit evidence such as receipt order to get a refund.
  7. Finally, the customer will receive a refund if the issue complies with the refund policy issued by Grab.

Does Grab Refund Cancelled Orders

Cancellation can occur for both parties, either Grab or the customer. It creates frustration for either party.

To reduce cancellations, Grab has created a policy known as the Cancellation Policy. This policy is introduced to promote responsibilities towards cancelled orders made by Grab or customers.

Not only that, it aims to reduce the rate of unreasonable cancellations made by both parties that might cause hustle for other people.

As per the cancellation policy set by Grab, they confirmed that any orders that have been cancelled by Grab will be fully refunded to the customers.

The refund will be credited to the customers within 30 days, either through Grab apps or bank accounts.

What Time Is Grab Car Cheapest To Book In Kuala Lumpur Johor Penang

Kuala Lumpur, Johor, and Penang are big cities where most people use GrabCar as their transportation to work and move to any destination. It is easier and more reliable.

It is even cheaper than driving your own car. However, there are certain times set by Grab to allow customers to book a GrabCar at a cheaper price. Many factors are emphasized to make GrabCar’s service cheaper. 

First, customers who are in urban areas can get e-hailing services through Grab at a cheap price if they are booked during non-peak hours.

The booking must be made outside of peak hours, which are other than 7-9 a.m. and 5-8 p.m. 

In addition, the price of GrabCar also depends on the weather conditions and the area being booked.

This GrabCar service will be cheap if it is not on a rainy day and the drop-off area is not in a busy area like in cities.

Therefore, customers need to be smart in handling their Grab bookings so that they can enjoy rewards and cheap prices.

Can I Use My Wife Car Register For GrabFood Malaysia

There are a various of eligibility requirements that individuals must meet before registering as grab food car driver.

Starting from the conditions of the vehicle used for e-hailing purposes, puspakom inspection, health inspection, driver’s license, vehicle insurance, and many more.

However, individuals who do not have their own vehicle can still use this Grab service.

Grab food car driver can use other people’s vehicles on the condition that the Grab driver’s name must be written in the insurance cover note of the vehicle driven for e-hailing purposes and the registered vehicle insurance must be covered under an all-driver or authorized driver protection policy.

This is important to ensure that grab food car driver do not misuse vehicles for the purpose of performing e-hailing services. Therefore, using your wife’s car for GrabCar services is allowable

Are Grab Driver Freelance in Malaysia

A freelancer is an individual who works on a flexible schedule. The Grab service is run by Grab drivers, one of whom is a freelancer.

This is because it can be done full-time or part-time, according to the driver’s wishes.

Grab drivers are not bound by any contract that requires them to work according to working hours. They can run their e-hailing service flexibly at any time.

How To Become Grabfood Merchant

Grabfood Merchant is a food trader who is becoming a partner with GrabFood.

To attract more customers, food business owners can join GrabFood Merchant by following the following steps:

  1. Browse online. 
  2. Fill in the registration form completely and correctly.
  3. Then, click on the “Register” button. 
  4. Verify emails received by the applicant from GrabFood. 
  5. Send the applicant’s business menu information and sign a contract with Grab. 
  6. Finally, the applicant can start doing business on the GrabFood platform.

FAQ Sign Up Grab

1. Can I Use Old Car For Grab Malaysia

Individuals who wish to run the GrabCar service must meet the qualification requirements as a GrabCar driver and also the requirements of the car used when running the e-hailing service.

GrabCar drivers can use old cars as e-hailing transport as long as the vehicle was manufactured in 2014 or later. Vehicles produced before 2014 are prohibited from being used to run GrabCar services.

2. Is it Worth To be A Grab Driver In Malaysia

Working as a Grab driver in Malaysia is very familiar to the community. Most people nowadays use Grab as one of their sources of income by becoming Grab drivers or riders.

This is because, as Grab drivers, they are able to generate a decent income every month, even generating a much higher income than salaried workers.

Therefore, it is very worthwhile to become a Grab driver in Malaysia because our e-hailing transport is very important for the local community and foreigners.

3. Is Grab 24 Hours in Malaysia 2024

Grab operates its services 24 hours a day and 7 days a week, to serve and fulfil the daily needs of its customers.

All the services, which include GrabFood, GrabCar, GrabMart, GrabExpress, and many more, operate all the time to serve the customers.

4. How Do I Contact Grab Help Centre & Grab Customer Service Number

As a matter of fact, when business involves e-hailing services, there will surely be problems.

Grab also listened to the problems of their customers. Customers can contact the Grab company in the Grab app in the “Help Centre” section or at the number +03 2788 1300, which will connect them with Grab customer service.

With efficient management, it is definitely not a problem for Grab to solve it.

5. Does Grab Have Live Chat

One of the instant messaging features established in the Grab app is Grabchat. It is a live chat that can be accessed by customers who have faced a problem with Grab services.

This feature literally makes sure all services are delivered well to the customers and give them satisfaction.

Through Grab live chat, customers can identify issues they face when using the service, and the Grab Team will be instantly entertained and help resolve the problems as soon as possible.

6. How Do I Report A Problem With Grab Malaysia

How to report grab driver malaysia?

When there is a problem integrated within the Grab services, customers can report their problem in the Grab apps.

It easier for the customers who faced problems when using the Grab services. Below are the ways to report the problems that occurred when using Grab services;

1. Open the Grab apps.
2. Click on the “Account”.
3. Go to the “Help Centre”.
4. Finally, click on the “Call Us” to talk to the customer service regarding the problems faced by customers.

7. How Much Does Grab Charge For 1 KM

Grab services has set the rules for every service it provides.

It is meant to remove any bias and injustice towards Grab customers, whether it is a higher or lower rate.

Grab has set a fare of 25 cents that is effectively imposed on every 1 km, along with the base and minimum rates at RM2 and RM5 respectively. Alternatively, Grab charged up to RM7.25.

8. What Time Is Grab High Fare in Malaysia?

Grab has set a fee structure that is charged to customers who use the Grab service. It aims to ensure that there is coordination of all Grab services so that it is not biassed against any party.

It is also to ensure that all parties are satisfied with using the Grab service. Grab must set the relevant fee structure according to the current circumstances.
For example, within 24 hours, there will be peak hours and non-peak hours.

Service fee rates for these two situations are different. At peak hours, the fee rate charged to customers is higher than at non-peak hours.

The times of high fares when using Grab services are from 7 a.m. to 9 a.m. and 5 p.m. to 8 p.m.

9. How Much Does Grab Charge To The Rider & Grab Driver For 1 KM

January 16, the fares and incentives that Grab charged to the rider and driver had been reduced to 25 sen per kilometre, respectively.

It creates dissatisfaction for both Grab drivers and riders.

This is because this has affected their earnings as a whole.

Therefore, Grab is currently in the process of revising back the fare structure that could benefit the Grab driver and rider with the current economic conditions.

10. How To Contact Grab Driver For lost Item Malaysia

You can directly your problem in the Grab apps

11. Does Grab Refund Cancelled Orders